How do you know stores are compliant? With OR, every store is held accountable. They track tasks, share their progress, and reach out directly if anything is lost. Now for the first time, head office can connect with every location and know what’s going on.
With a large network, it’s traditionally been challenging to train staff all the same way. With OR training materials are uploaded, making them easy to access and track. Now nothing is missed, and everyone is up to speed.
OR knows your stores inside out, and can send the right size and number of fixtures, signage and marketing materials to each location. Stores get what they need and there’s no wasted time or materials. And if something is missing, they order it right through OR.
How long does it take for staff to execute a new program? You’ll know through OR. With real-time reporting head office is always in the loop with visibility into what’s working, what’s taking too long and how many staff are needed. This data is everything for future optimization.
“Bell has been using OR since 2012 and has realized several tangible benefits from the tool including a significant reduction in print volumes due to the tools’ superior management of different store formats and regional variations; a more than 80% improvement in store compliance resulting from the unique fixture compliance portal functionality and significantly improved communication between head office and stores; and a reduction in allocation per quarter of more than 30% as the result of the ability to regionalize and specifically target marketing campaigns.”
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