Get eyes on the ground in every store to know that what’s been done has been done right. And fix issues as quickly as possible.
How do you know stores are compliant? With OR, every store is held accountable. They track tasks, share their progress and quickly raise the flag on issues. For the first time, head office can actually see inside every location.
It’s easy for store teams to execute when what they need is at their fingertips. From training materials to kit lists to up-to-date planograms, everything is accessible at all times. So nothing is missed or misplaced.
OR knows your stores inside out, and can send the exact materials needed to each location. Missing assets can be ordered in a click and tickets can quickly be opened if a display is broken.
With digital planograms, staff see in real-time where belongs on each display. Then they snap a pic and OR’s photo compliance tool checks for accuracy, automatically alerting HQ when somethings off.
Automated Photo Compliance
With a smartphone or tablet, staff can see in real-time how to set up their stores. And upload a pic to OR’s AI engine to validate compliance.
Issue Management
Issues happen, but they don’t have to linger. With OR, tickets are easily opened through the platform, allowing HQ to quickly manage and fix issues.
Device Monitoring
OR connects to all in-store digital displays so head office can manage content and be alerted when a device isn’t working.
“Bell has been using OR since 2012 and has realized several tangible benefits from the tool including a significant reduction in print volumes due to the tools’ superior management of different store formats and regional variations; a more than 80% improvement in store compliance resulting from the unique fixture compliance portal functionality and significantly improved communication between head office and stores; and a reduction in allocation per quarter of more than 30% as the result of the ability to regionalize and specifically target marketing campaigns.”
VP Marketing Communication, Bell Mobility
