Insights

Article
Prioritizing Team Collaboration Has Far Reaching Benefits For Brick & Mortar Retailers
Brands focused on unifying teams, fostering collaboration, and improving cross-functional visibility are seeing both a shift in culture and improved store performance  ...
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Article
Retail Tech Innovation Has Entered a Bold New Era
The pandemic has accelerated innovation across the industry to the benefit of store optimization and the customer experience Much has been written about the role the glo...
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Article
The Rise of the Planogram as a Competitive Differentiator
 The planogram has long been a core tool for successful brick & mortar retailers, but leading brands are taking the planogram a step further Reminders of the power of brick & mortar retail industry are everywhere.  The U...
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Article
Streamlining and Strengthening Retail Operations with Smarter Ticketing Triaging
 With a focus on saving clients time and empowering them with visibility, OR’s ticketing triage system is improving performance while providing game-changing insights  In today’s world, brick & mortar retailers are under significant pressure and struggling to do mo...
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Article
Empowering Sales Leaders with Visibility and Insights Through the Integration of Sales Data
Empowering Sales Leaders with Visibility and Insights Through the Integration of Sales DataUnderstanding sales data at the store level is arming retail leaders with critical visibility that can lead to strategic growth opportunities ...
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Article
Automated Photo Compliance: Giving Visibility and Time Back to Retail Leaders and Stores
It’s never been easier for brands and employees in the retail industry to ensure campaigns are executed correctly and effectivelyAs brick & mortar retailers head into the final stretch of the holiday season, a tailored and focused store strategy is top of mind for retail leaders. We spoke ...
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Performance
One click has the power to optimize: How one-click planograms are strengthening brick & mortar retail performance.
Planogram software has evolved into a powerful retail planning tool, but have retailers evolved too?...
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The power of the customer
Article
The power of the customer: 3 tips for understanding your customers on a new level and strengthening retail operations.
By incorporating retail data and customer insights into retail planning, brick & mortar retailers can adjust to, and excel in, the quickly evolving retail landscape. For retail leaders, having a deep understanding of customers has always been critical to driving conversion rates. Yet, a fundamental shift has happened in the retail industr...
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Article
Holiday season preparedness: How the brick & mortar industry can optimize their retail operations now for the 2021 holiday season
Brick & mortar recovery from the pandemic is well underway. Despite an initial hit to the sector and rise in e-commerce sales, physical stores are bouncing back. E-commerce has undoubtedly gained momentum in recent years, with an increa...
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New Tech
Strengthening Brick & Mortar Retail Operations with Artificial Intelligence and Automation
As more and more retailers start settling into our new normal, automation is proving to be a game changer as a driver of efficiencies and competitiveness. It’s no secret that COVID has accelerated the pace of innovation across the retail industry. Retailers have...
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Performance
Optimizing Retail Performance: The Data-Driven Transformation of Brick and Mortar Stores
Brick and mortar retailers were forced to transform almost overnight following the COVID-19 pandemic, however it’s the data-driven transformation of retail that many are focusing on as the world looks to life post-pandemic. Having a granular understanding of each store and what makes them unique allows retailers to localize offers and messagin...
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New Tech
From click to brick: Why online retailers from Amazon to Alibaba are investing in brick and mortar retail
When the ‘retail apocalypse’ was declared a few years back, it failed to anticipate that customers would continue to prefer the in-store experience, and so most were quick to agree that e-retailing was the smart and strategic choice compared to brick and mortar. After all, with less overhead costs and the opportunity to expand geographical r...
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QSR
How Data is Modernizing the Personalized QSR Customer Experience and Driving Growth
The global QSR industry was experiencing a fundamental shift well before the global pandemic hit, with a move away from an approach rooted in standardization and efficiency and to a hyper-personalized, customer-centric experience. Long gone are the old days of being able to follow a formula that based store design, processes, signage, and menu o...
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CPG
The CPG Evolution is Data Driven: The Power of Technology To Strengthen and Optimize Retail Performance
CPG companies face the constant challenge of providing a consistent brand experience across all stores, locations and platforms. That challenge is one that has the impact to significantly impact the path to purchase and brand loyalty, and as the omnichannel world evolves, the potential for inconsistencies will only grow. Investing in the in-st...
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Communication
Five Ways to Maximize Retail Performance with Stronger Store Communication
Business success relies on effective communication. It influences everything from productive internal meetings and discussion making, to corporate reputation with external audiences, to the ability of a company to ensure internal alignment in reaching its organizational goals. For the brick & mortar retail industry, communication between...
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