Retail banks today strive for deeper engagement with the communities they serve. Optimum Retailing helps banks deliver meaningful experiences across all their branches.
Coast-to-coast, no two branches are alike. We help those differences become your advantages. OR enables banks to use branch-specific data to localize messaging and programs to better serve your clients.
Keep branches informed with up-to-date communications and streamlined instructions. Graphic changes or re-orders are as easy as clicking a button. And all conversations and resources are kept in one platform, greatly improving how branches run.
From daily rate changes to community-specific programs, OR helps staff be flawless and consistent with clear, easy-to-follow directions. Interactive floor plans show which graphics and brochures should be on each display so branch and HQ teams make sure nothing is missed.
OR feeds real-time data back to teams at head office so each branch and program can be analyzed and optimize. From Operations to Marketing to Compliance, every department can track what’s working and what isn’t to help drive better performance.
20-30% Reduction in non-selling hours
7-12% Increase in topline revenue from insights gained
25-30% Increase in traffic
Our end-to-end in-store experience management solution is fully customizable for the unique needs and requirements of your brand.
